US Orders: Within 5 - 15 working days from order.
International Orders: It usually takes from 10 to 20 working days to ship to most countries, but sometimes the Customs agency within the destination country may choose to delay individual shipments as a random security/inspection measure. On rare occasions these delays can range from 4 to 8 weeks
During the lead up to Xmas, mail delivery times are going to be at the upper end of our estimate and can take longer. Estimated delivery times are guidelines only. We cannot guarantee deliveries will arrive within these delivery windows.
Contact Customer Service, and we will fix the mistake right away!
If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund.
If you purchase any clothing item that is deemed defective, then those items will be replaced with the identical item in the exact same size.
Free exchanges are given as long as a return request is communicated in under 30 days of receiving the order. Please note that our return policy does not include ear cuffs, earrings, necklaces, bodysuits, apparels, pants which are final sale due to hygienic reasons.
We will email you once we receive it and process your refund. The money will be back in your account within 48 hours.